Coaching Services

Out health literacy coaching program is designed to empower healthcare providers with the necessary skills and tools to enhance their communication with patients, ultimately improving health outcomes.

Program Description

Our Virtual Health Literacy Coaching Program offers personalized feedback to participants on their utilization of health literacy best practices during mock patient sessions conducted virtually. These best practices include employing plain language when communicating with patients and implementing the teach-back method to ensure participant comprehension.

Why Choose Health Literacy Insight’s Coaching Program?

  • Tailored Feedback: Our program offers personalized feedback to participants, addressing their specific areas for improvement in health literacy practices.

  • Evidence-Based Approach: We incorporate established health literacy best practices into our coaching sessions, ensuring efficacy and reliability.

  • Enhanced Patient Engagement: By enhancing participant-patient communication, our program fosters greater patient engagement and empowerment in their healthcare journey.

Effective communication is fundamental to delivering quality healthcare. Join us in our mission to elevate health literacy standards and empower both participants and patients alike.

Coaching Details

  • Who benefits from coaching?

    All patient-facing staff benefit from health literacy coaching. We personalize feedback based on role and health literacy expertise.

    Consider enrolling:

    • Residents

    • Doctors

    • Nurse Practitioners

    • Behavioral Health Providers

    • Nurses

    • Front Desk Personnel

    • Call Center Staff

    • Nutritionists

    • Health Educators

    • Social Workers

    • Care Coordinators

  • What is included?

    We know that time is a precious resource in healthcare and we make the most of it. Over the course of two 20 - 30 minute sessions, participants:

    • Learn about health literacy best practices, including a written guide.

    • Participate in a mock session with a standardized patient.

    • Receive individualized feedback and advice on improvements in a live interactive way, as well as in written form.

  • When and how often?

    Coaching sessions can be paced in the way that works best for you and your team.

    Popular options:

    • Incorporated into staff onboarding

    • As a part of a residency or training program

    • As professional development

    Depending on the needs of the participant, numerous coaching sessions, over a period of time, could be beneficial.

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